Terms & Conditions

TERMS AND CONDITIONS

Effective Date: 07/05/2025

Welcome to DBKay Prep Services. By using our website, submitting your information, or engaging our services, you agree to the following terms and conditions. Please read them carefully.

1. Service Overview

DBKay Prep Services provides warehousing, fulfillment, prep, and value-added logistics services to eCommerce sellers and retail businesses. These services are offered without any minimum volume requirements and are designed to support scalable growth.

2. Client Responsibilities

Clients are responsible for providing accurate and complete information related to their shipments, including labeling, inventory details, and business credentials. Any failure to provide correct information may result in processing delays, additional fees, or service suspension.

3. Compliance

All shipments and activities must comply with local, state, and federal laws as well as platform-specific regulations (e.g., Amazon FBA guidelines). DBKay Prep Services reserves the right to reject or dispose of any goods that do not comply with these standards or pose a risk to the facility or personnel.

4. Billing & Payment

Invoices must be paid upon receipt unless otherwise agreed upon in writing. Late payments may result in service delays or storage fees. Returned or disputed payments may incur additional handling charges.

5. Use of Contact Information

By submitting your contact information—including phone number and email—you consent to receive service updates, logistics notifications, and occasional promotional messages from DBKay Prep Services. These may be sent via SMS (Twilio), phone, or email. You may opt out at any time by texting “STOP” or contacting us directly.

6. Social Media Advertising

All content shared via advertising campaigns on Facebook, Instagram, or other platforms complies with each platform’s terms of service. By engaging with our ads, you agree to be contacted regarding services related to logistics, warehousing, and fulfillment.

7. Limitation of Liability

DBKay Prep Services is not liable for any indirect, incidental, or consequential damages related to service interruptions, lost inventory, or delivery delays caused by third-party carriers or inaccurate client information.

8. Amendments

We reserve the right to update or revise these Terms and Conditions at any time. Continued use of our services following changes indicates your acceptance of the revised terms.

9. Contact

If you have questions about these terms, please contact us at:
📧 quote@dbkayprepservices.com
📞 (513) 543-0729